(The consumer indicated he/she DID NOT accept the response from the business.) I'm not sure if the lawyer herself or if the assistant responded to this complaint. But I only spoke with the lawyer one time in 7 mo this. First I'd like to address all the false statements given by whom so ever replied to the complaint. First off neither the lawyer or her staff reached out to me or myself.
Not by phone nor by email. I sent back an "intake" form which had all requested information at the time. No additional information was asked for regarding my case outside of the so called "intake" form. I obtained this lawyers office for a simple parenting plan.
I made my retainier payment in July which I still have the emailed receipt. Furthermore, I didn't have a child support issue that emerged while they represented me. In addition to that I noticed the reply stated that I was given assistance on that child support issue that didn't exist. And if they could give dates with details of when that occurred that would be greatly appreciated. But it never occurred. Because she was taking so long on my case and I had to keep calling and emailing them I went to the child support office myself and filed for a modification.
This lawyer has no honesty or integrity. I have emails that counterdict the claims that I didn't feel out information as well as the multiple time I myself or my wife tried to reach Ms Robinson's office at no prevail.
I also notice that Ms Robinson or her staff wrote that they took hours to "prepare" documents. But when I asked them to send me what they had prepared for the case to begin. They sent me blanks documents printed from http://www.flcourts.org/content/download/XXXXXX/XXXXXXX/995a.pdf Anyone can download documents off a this public website. Which I did amd it took me all of 5min and I compared it to what they sent me and it was a carbon copy.
The retainer I paid was for documents to be prepared to file with the courts, not a incomplete piece of paper printed from a public website. They added information i never sent to them to the form. The entire process was a mess and I didn't get anything that was promised during our consultation. So I made my retainer payment in July. And I still don't have what was supposed have been prepared. So basically I paid them a retainer to print copies of a parenting/visitation forms and send them out to me blank. I've requested an itamized bill in which I still haven't seen. Nothing in there response was either accurate nor true and I have the documents to proof it. If I need to upload the saved emails I would be more then happy to. Thanks. Respectfully ***** ******